Shipping Information

Shipping Information

100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!

SHIPPING WITHIN THE CONTINENTAL U.S.A.

Shipping cost for orders up to $70.00 = 10% of the order total + $7.00 Handling Fee.

Shipping cost for orders over $70.00 = FREE!

Shipping and Handling charges are based on merchandise totals BEFORE any discounts.

SHIPMENTS TO HAWAII & ALASKA

Shipping & Handling on orders to Hawaii & Alaska: 25% of the order total + $7.00 Handling Fee.

Unfortunately, shipping is not available for Anatex brand products to Alaska or Hawaii.

SHIPPING TO OTHER U.S. TERRITORIES AND COUNTRIES

Please e-mail customer support for any orders to other U.S. Territories or Countries to determine shipping costs.

SHIPPING TIME

We normally ship all in stock items within 3-5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. In most cases it averages 5-10 business days from the day that the order was placed. Due to high volumes, products ordered after December 15th may not arrive before Christmas. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. In the event this should occur, you will be notified via e-mail.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks weeks due to unforeseen circumstances. We will contact you if items are back-ordered or if an ordered item has been discontinued or is no longer available.

RUSH ORDERS

If you are requesting a rush order and require delivery before times indicated, please e-mail us for current shipping times for particular products and locations.

BACKORDERS

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order.

CANCELLATIONS

Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 12 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please contact customer support to cancel an order.

RETURNS

Have confidence in ordering with EducationalToysGalore.com, if you are dissatisfied with ANY of our products, you may return the new, unused item in the original packaging for a full refund within 30 days of receiving them, less shipping & handling costs and restocking fees. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 30 days and a refund will be credited back to your credit card minus 10% restocking fee, any shipping, handling or freight charges.

Prior authorization is required for all returns, by emailing customer customer support. Damaged / missing pieces will be rectified with either replacement parts or item at no charge. Shipping costs on all returns will be at the customer's own expense.

WARRANTIES

All items, if any, are warrantied directly by the manufacturers. No other warranty either expressed or implied is offered by Bright Future Ideas LLC. Educational Toys Galore is not responsible for normal wear & tear, abuse, or mistreatment of item(s). Items which are reported defective within 5 days of receipt will be replaced or if requested, a refund will be issued. Claims reported after 5 days of receipt for any defects may be replaced or repaired at the discretion of Bright Future Ideas LLC at no charge.

TAXES

Bright Future Ideas LLC does NOT charge sales tax for orders placed outside of Florida. If you order within the state of Florida, you will be charged a 7.0% sales tax.