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Shipping Information
100% Satisfaction Guaranteed with 30-Day Money Back Guarantee!
SHIPPING WITHIN THE CONTINENTAL U.S.A. Shipping cost for orders up to $70.00 = 10% of the order total + $7.00 Handling Fee. Shipping cost for orders over $70.00 = FREE! Shipping and Handling charges are based on merchandise totals BEFORE any discounts.
Shipping & Handling on orders to Hawaii & Alaska: 25% of the order total + $7.00 Handling Fee.
Unfortunately, shipping is not available for Anatex brand products to Alaska or Hawaii.
SHIPPING TO OTHER U.S. TERRITORIES AND COUNTRIES
Please e-mail customer support for any orders to other U.S. Territories or Countries to determine shipping costs. SHIPPING TIME
We normally ship all in stock items within 3-5 business days from the time your order is received. Orders are usually shipped via UPS and actual delivery time will vary according to your UPS Zone. In most cases it averages 5-10 business days from the day that the order was placed. Due to high volumes, products ordered after December 15th may not arrive before Christmas. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. In the event this should occur, you will be notified via e-mail.
If you are requesting a rush order and require delivery before times indicated, please e-mail us for current shipping times for particular products and locations.
BACKORDERS Since we attempt to ship orders within 24 hours, cancellation of an order must be received within 12 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please contact customer support to cancel an order.
RETURNS Prior authorization is required for all returns, by emailing customer customer support. Damaged / missing pieces will be rectified with either replacement parts or item at no charge. Shipping costs on all returns will be at the customer's own expense.
WARRANTIES Bright Future Ideas LLC does NOT charge sales tax for orders placed outside of Florida. If you order within the state of Florida, you will be charged a 7.0% sales tax. |
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